Best Dyson For Dog Hair (Jan 2023 Update)

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

I really wish Dyson would simplify their lineup – their nomenclature, packages, and numerical schemes make purchasing unnecessarily complicated. That being said, this vacuum really does advance the state of cleaning. Compared to my previous models, this is easier to empty, is more powerful, and seems better made. However, it is considerably larger and heavier, but the laws of physics can't be denied – if you want larger capacity, you're gonna need more plastic, and it's gonna weigh more. A special commendation to Dyson for their packaging. I'm sick of cheap Chines goods that use styrofoam, cardboard, and other mixed packing materials, making it nearly impossible to recycle. This vacuum is packed really really well, and it's all cardboard. It's 100% recyclable (and I imagine recycled). They could have maybe reduced the amount of cardboard a bit, but I give them a lot of credit for eliminating polystyrene from their packaging.IAmNotTheDroid

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

I LOVE DYSON. It’s been a love affair for @15 or so years. I had the V-6 and made an excuse that college child needed so I could get the V-11animal. No one in my house were allowed to use. It WAS my baby – empty nester at the time. I bought it shortly after it first came out so it has the screwed in battery. I needed a cordless vacuum that was able to pick up Belgian Malinois Shepard fur from H _ _ _, easy to use, lighter than a full vacuum BUT WORK AS WELL OR BETTER than a full-size – I have chronic back pain and fibromyalgia and numbness… Yes in my crazy perfect vacuum dream world this existed and it DID! Thanks Dyson! It checked EVERY box of my needs, well except price. It was the most I have ever spent on something for me but dang it I deserved it and NEEDED it. It has been absolutely incredible! I would have told you 2 years ago do whatever you need to and buy bc it has incredible suction, awesome holders for tools with wall mount and on pole, adjustable suction on torque floor tool, adjust able power – Eco for low dirt area, Auto and Boost for deeper and stronger suction. So those are PROS. CONS are you need to press trigger to power it so with my neuropathy in hands at times I cannot vac, need to remove any attachments to empty dirt bin, after @8-12 months the bin empty slide started to stick, and then at 2 years (WARRANTY EXPIRED) and @5 months it started to shut off and then turn on. Called customer support and and they did a video troubleshoot and said it’s the battery. Well no battery in stock. Actually ABSOLUTELY ZERO SPARE PARTS for my baby have been in stock for over a month now! A week or so later it stopped more and then shut down. Called again and told it was the cyclone part (a guy on YouTube had same exact issue but his warranty was still active) BUT NO PART available. He told me to call or go to my nearest Dyson service center. Well the nearest in @1.25hrs. away. I do not have a car – getting divorced so I took my Dyson V11 animal and he got our 25 y/o car worth about the same. He fought for my V11 which was honestly a no win – I don’t know what he was thinking. Lol Plus the service center when I finally reached a person said that maybe it’s the trigger and I could mail it in. I still haven’t decided bc why pay to ship something that there’s no parts for? I am very disappointed and very upset bc it was a great machine.Freeme68

I rarely ever leave reviews but this thing is great! This is my first Dyson purchase and I have a German Shepard mix who sheds constantly, this V11 handles his hair with ease. I love the flexibility to use it anywhere with the attachments that are included, my personal favorite is the mini motorized tool. The simple design makes it easy to clean and maintenance. This thing picks up dirt that you don’t even see, especially in carpets and area rugs. I am also one who cares about packaging and this thing is packaged perfectly. The only downside, like all electronics is the battery life. 5 to 6 minutes on boost mode is not enough for a vacuum of this cost. I would like to see Dyson sell an additional king power cord that can be used to power the vacuum directly more like a traditional vacuum if needed for those of us with bigger houses with lots of carpeted areas.Jxustin

I really wish Dyson would simplify their lineup – their nomenclature, packages, and numerical schemes make purchasing unnecessarily complicated. That being said, this vacuum really does advance the state of cleaning. Compared to my previous models, this is easier to empty, is more powerful, and seems better made. However, it is considerably larger and heavier, but the laws of physics can't be denied – if you want larger capacity, you're gonna need more plastic, and it's gonna weigh more. A special commendation to Dyson for their packaging. I'm sick of cheap Chines goods that use styrofoam, cardboard, and other mixed packing materials, making it nearly impossible to recycle. This vacuum is packed really really well, and it's all cardboard. It's 100% recyclable (and I imagine recycled). They could have maybe reduced the amount of cardboard a bit, but I give them a lot of credit for eliminating polystyrene from their packaging.IAmNotTheDroid

So after my other vacuum I had for a long time, even went with a family of 6 over seas when I was active duty military finally dies. We decided that we would try a Dyson, so we went with the Dyson Ball Animal 2. Honestly my kids (16-24yo) and wife usually do most of the vacuuming so they used it for the first few months and when the kids complained about the quality I thought they just didn’t want to vacuum. Finally I decided to try it for myself and I quickly agreed with their opinions. Here are some of the issues we as a family decided to put in this review. 1. For a vacuum that cost more then my first car it should have a light on it to help see in the darker areas of the house. 2. When you lock the handle to the upright position it is made with plastic and feels like it is going to break every time. 3. The extension hose has to be pulled out the full length so to do stairs or other angles are very difficult. 4. When trying to roll the vacuum on the back two wheels any little bump knocks it out of the lock position. In our opinion this unit was cheaply made and not worth the money. Will not invest in or recommend a Dyson. Wow, as I am completing this review the last question it asks me is “I received a product for free to help facilitate my review.” and the only option is “Yes.” We did not receive anything for free, we paid $499.99 plus tax for this vacuum out of our money.MSgt Robert V

I would give this vacuum less than 1 star if possible. I had my previous Dyson Vacuum for 10 years before it died on me. It was a great product. Based off than experience I decided the money was worth it to invest in another Dyson Vacuum so I purchased the Dyson Ball Animal 2 (1/25/2020). After owning it for just about 1 year month I was already having problems. I would turn the vacuum on and there would be a burning smell and a grinding noise. There is a black mechanism that divides the left and right rollers. On that mechanism there is black plastic pieces that protrude. The roller slides right on to these. The plastic appears to have melted causing the black plastic protruding piece to completely detach. This then makes it so that the roller no longer spins and the black protruding piece is broken and separated from the part that spins. After going through all of the troubleshooting Dyson sent me a new head to the vacuum (1/23/2021). At this point I had own the vacuum almost exactly a year. I thought, hey this kind of stuff happens, no big deal. Everything was fixed in a little less than 2 weeks and I was good. Then the same thing happened again on 10/23/2021. The black plastic protruding piece melted again which made the vacuum unusable. Frustratingly, Dyson had NO record of my previous issue even though I have email proof which allows me to provide the exact date of 1/23/2021. I was going through this again 9 months later. This time (due to shipping delays) it took 2 months for me to have my vacuum back and working again. Once again, I was given a new head to the vacuum. Now, 3/12/2022 I am going through the same issue again for a 3rd time. The black plastic protruding piece seams to have melted again! I am now having to mail the entire vacuum in and hopefully will get it back fixed within 14 days. I was beyond frustrated and the person on the phone said that all they could do is send it in to get repaired or give me 20% off another Dyson purchase. I have now owned this vacuum for a little over 2 years. Assuming I get the current issues fixed within 14 days the vacuum will have spent about 4 months of time being repair or waiting for replacement parts. In other words, inoperable. It is only my wife and I that used the vacuum. My children to not touch it. Also keep in mind that I take very good care of the vacuum. With all of the issues we have had with this vacuum I am very diligent in cleaning the hair and other stuff out of the rollers after every use. I vacuum the entire house every Saturday which is about 3000 sq/ft and mostly carpet. Can this vacuum not handle that kind of usage at a single time? It appears that it cannot although our older Dyson vacuum could do it just fine. I believe I spent somewhere between $600-$700 dollars on the vacuum. That is a vary big purchase price for something that keeps breaking down. I fear that I will continue to go through this because the Dyson Ball Animal 2 is poorly designed. I do not want to continue going through this until the warranty runs out and then be forced to get something new at my expense. I pay that much money for quality which means that I expect to use this vacuum for many years. I guess for now I will wait on my vacuum to return and fixed for a 3rd time and keep my figures crossed. Ideally I would be willing to get some of my money back from purchasing this vacuum and use it to buy a different model Dyson. Yes, I would be willing to give Dyson ONE more chance with a different model. Just offering me a 20% discount on a new vacuum is not going to cut it when in just 2 years I have had some many issues after spending hundreds of dollars on a vacuum that promises quality. This has been SUCH a headache. From reading reviews online, many other people have been having similar issues.Greco

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

So I've owned a Ball Animal 2 for about 3 yrs and have had a love/hate relationship with it. And having owned the Ball Animal 3 for almost a month now, I can honestly say I still have a love/hate relationship with this brand. I purchased the Animal 3 because I was glad to finally see that Dyson opted to change the Cleaning Head to what the UK variant has had for awhile now, which is having a carpet height selector. Now I really have to say that the Animal 3 has so much better suction with having the carpet height selector, but that also has a negative that I've found. I find it very difficult to turn now compared to the Animal 2 which turned on a dime. I will for sure keep it as I don't want to jump through the hoops of returning it, but I don't believe I will be making any future Dyson vacuum purchases in the future after this experience. The cost of these vacuums is very much on the high side and with that you would expect that they would do their own inhouse study/testing and they seem to have failed at this. In the end it basically comes down to the fact that the negatives outweigh the positives when compared to what you expect when making such an expensive purchase. Yes the suction is probably the best you'll ever have with any vacuum on the market BUT with negative costs. Being a "BALL" vacuum and unlike the Animal 2 that could turn easily, this thing is a major struggle to turn… NOT GOOD! The Animal 3 also has the same issues like the Animal 2 in that trying to use the hose is a chore on it's own. The suction is just so strong that you basically need to have the vacuum right next you or end up having to do things like… prop the vacuum around the corner of a wall and then stretch out the hose while also having some decent arm and upper body strength to do so with even minimal comfort. The "Cyclone" portion of the vacuum is a very poor design. Due to a common static charge while vacuuming, it allows for dust to build up in massive clumps within the Cyclone piece. You need to constantly bang the heck out of this piece while over a trash can in order to keep it even somewhat clean. And they don't make it so the Cyclone can be easily disassembled for cleaning which is a huge disappointment and failure within it's design. I also find it upsetting that even though Dyson offers a TON of accessories for these upright models… they don't offer one of the most common of accessories… a basic dusting brush! Yes it comes with a combo tool for crevice and dusting. They even offer a wide variety of other dusting attachments… ones that can twist for angled dusting, one that can bend etc etc… but then not your basic common everyday short dusting brush that's found on 99.9% of vacuums since they were invented. Really boggles my mind. No lie… since I still have the Animal 2, I took the combo tool from that one and ended up cutting off basically 80% of the crevice tool portion to make my own "basic short dusting brush!". Dyson if your listening: You should have listened to your customer base and address the issue with the hose being difficult to use. I'm sure there has to be a solution… maybe a hose that's not as stiff? Look into my "home modification" of the basic short dusting brush and release a factory version. And please look into the problem of the Animal 3 being so much harder to turn compared to the Animal 2.MotionMan

Dyson products seem to always be ones made to delight. I really enjoyed this vacuum which is an upgrade for my family over a Dyson – Cinetic Big Ball Animal Bagless Upright Vacuum – Iron/Purple that purchased from Best Buy 6 years ago. 6 years later and Dyson's vacuums are still amazing, this one has strong suction that you expect from the name and is somewhat smaller and more compact that the predecessor. I think it runs quieter too although I have not used the deicbel app to compare quantitatively. The smaller size means that there are spots in the corners and around furniture that are now easier to vacuum than before but the head itself sits taller, tall enough that I can no longer vacuum underneath the chairs and couches. The reason for the change in headsize is actually the main draw of this vacuum — the head has been completely redesigned so as to prevent the bunching of pet hair within the bristles. As we have a dog and two cats sharing the house with us, this has been a pain point in the past. Even our dysons need to be taken apart and cleaned of fur at least every 6 weeks so that they continue to run smooth. The early results from a weekend of vaccuming are very promising: the bristles are still out-of-the-box new despite several passes over our house that had gone embarrasingly long between vacuums prior delivery of a new machine. I'm hopeful that this is another part of cleaning that Dyson has made slightly easier.BostonBru

GOOD – Long cord – Good suction – End-user serviceable design – Fairly compact BAD – Doesn't steer as easily as other swivel heads – Fixed extension wand can get in the way – Cleaning on hard floors could be better – Runs hot DETAILS Dyson vacuums are well known for their performance and reliability. My experience with this rendition of their Ball design bears that out, and I've been largely pleased with it. The Animal version of the Ball is marketed specifically at people with pets, to clean up the hair from carpets and furniture. I find it's also handy if you or the people you live with have long hair. In general, it cleans quite well. It has very powerful suction and the power bar base has three settings for deep pile carpet, normal carpet, and hard floors. The power bar itself can also be toggled on and off. I found it cleaned my carpets quite well, though cleaning my hardwood left a little to be desired ( the instruction manual recommends turning the power bar off for this, I'm not sure why ). It also has a very generous cord length. And though Dyson created the Ball design specifically to make it easier to steer the vacuum around corners and obstacles, I find it much stiffer to turn than other current swivel head vacuums. I appreciate Dyson's design in the vacuum. It's fairly modular, making it relatively easy to service and maintain yourself, provided you can get a replacement part. The filters are washable so you can reuse them instead of constantly buying new replacements. It also keeps things slim and trim so the vacuum is a little more compact than other full-size uprights. This particular model also comes with two extra attachment tools. One is an upholstery brush/cleaner, the other is a pet grooming tool that's supposed to suck up the shedded hair as you brush. How well your pet will handle being brushed near a vacuum remains to be seen. But sometimes I think it tries to be too clever. It uses a friction snap instead of a pedal to release the vertical lock. It's usually fine, but it also means you can accidentally release the upright lock when you don't want to, like if you want to tilt the vacuum back and roll it somewhere or even if you pick it up and then set it down. The extension wand is stored inside the hose in the main column. This is nice for reducing the exterior dimensions, but it also means you have to unwind the entire cord and slide out the entire wand when you want to do some quick spot cleaning. You can detach the wand from the hose if you don't need or want the reach, like in a small corner or nook, but in those moments where you just want to quickly clean up some cookie crumbs or dust bunnies, it's more involved than you might be used to. The main handle is also reversed to accommodate the extension wand, putting the main column below your hand instead of above it when you're using the vacuum. This means the vacuum tilts back farther than others when using it. For myself, I found my legs and knees bumped into main unit a lot since it was now leaning more toward me. Most of these complaints are small quirks, admittedly. They may or may not matter to you. All in all, it's a well built vacuum, it cleans well, and it stores easily. It does have a few quirks and the "exhaust" air is quite hot, but these are minor complaints on an otherwise great vacuum.Jaron

Owned homes for 45 years, probably as many vacs, because I'd buy new ones because the newest and greatest latest vacs weren't so great! Years ago I tried Dyson and Shark. Shark destroyed my rug. When I tried Dyson- the Upright Animal, I knew that was it, my search was over. I added the Upright Compact When the Stick came out- that was it! NO MORE CORDS! I still have the Uprights, but they're barely used, though still working fantastically. I'll pass them on to someone. BUT THE STICK IS AMAZING. I can do my entire 4 level split SINGLE multi room-4 bed, 3 bath, playroom, basement, fam and liv room, sunroom, with various types of flooring: area rugs, hardwood, slate, LVPlanks, tile, and animals, grandchildren,. I've never run out of battery, I use low or medium, mostly medium. . My first V10 was $700. It was worth it, by the time I bought a vac every year or 2, the cost was as much as the Dyson, and they weren't the power nor built as well- those awful belts, bags, etc., constantly taking part for hair, string, removal. If you're on the fence, or deciding between this and the V8 at $50 less(though still a good vac), this is the better deal at $150 off with larger bin, better suction, 3 speed modes, battery status. I'm buying a second at this price!!!skittles2

I have a gorgeous rough coat collie that I have since 12 weeks old, he’s now 6, and I have gone through 5 vacuums in six years, this Dyson is my 6th vacuum. His long hair gets caught on the roller of any vacuum, and after each use, I have to take scissors and cut the hair off of the roller, and not an easy task & time consuming. In about a year, the vacuum no longer works. I read the review on this V10 cordless animal vacuum, and was concerned about review of poor battery life and the vacuum not working properly after a short period of time. My daughter has the V8 and loves it. I ordered the V10, and I have not been disappointed! I have 3 levels in my home, about 1250 square feet total. I can vacuum all 3 levels including stairs with no battery issues. Amazingly, other than a very few strands of the dogs long hair that are easily pulled off the roller, no hair becomes wrapped around the roller. The suction on the lowest setting is very powerful, and I don’t really need to use the higher settings. The vacuum was the easiest one of any I have had (Shark, Bissell) to assemble. The only issue is that the canister part was a bit difficult to remove off the stick handle in order to empty. I am assuming it’s just because the vacuum is new. The other downside is that you must keep your finger on the “on” button, and the vacuum does not stand up by itself. However, for me, these are minor details. I needed a vacuum that was powerful and where the long collie hair does not get wrapped around that roller. Another bonus is that the vacuum is very light weight. I love this vacuum and I am so impressed with it. It was well worth the expense.CleoH

Got it for my mom for Christmas. She's elderly and has been using the same heavy vacuum for over 30 years. It broke down again a month b4 Christmas. I knew what I had to do, get her a Dyson! Best deal I found was at Canadian Tire on boxing day and, the V10 happened to be on sale. As soon she opened it and charged it, I knew I had to try it out. I vacuumed the carpeted living room and I couldn't believe the stuff coming out of the carpets that already looked clean. The way the head articulates, makes it very easy to get around furniture legs and reach deep under couches. Also did a great job on tiles and wood floors. I vacuumed the whole house and the living room twice. When done I still had some juice left and the brush/roller underneath still looked clean and no hairs stuck in it. Next I used the dusting attachment to clean all the drapes, blinds in and around and on top of window sills and doors, inside the house and in the garage. Nope, still going. I then used the same attachment to clean all my electronics, behind tv's, plugs, computers, keyboards etc. Finally, after all this the battery ran out. I am highly impressed with it's suction power, battery life and ease of use. Mom loves the vacuum but, needs two hands to use it. The position of the handle puts too much stress on her tiny wrists and mine. The handle extending towards the top would help with wrist fatigue. Other then that, this is the best do it all vacuum I ever used.Paul

I was fortunate enough to receive this for FREE through a local buy nothing group. After using it, I can say that I would dish out the money for this if I had to purchase it. I have 5 cats that SHED, a lot. They also track litter and food all over my apartment. I have tried so many pet vacuums and none of them have done as great of a job at picking it all up as this vacuum. It seriously amazes me every time I use it! I haven’t experienced any annoying clogging problems like all of my other vacuums, and it picks up literally everything. I don’t have litter bouncing back onto the floor when vacuuming, and my carpet feels almost new once I’ve vacuumed.ashley .s

Previous to buying this DC41 Mk2, I’ve been an owner of the original Dyson DC04 for over 10 years which was still going strong, despite the odd consumable spare being required. On the whole though, it never let me down. I decided this Christmas to treat the house to a present and retire the DC04 for car cleaning duties. Anyway, first impressions were good. Suction, cleaning effectiveness, ease of the wand attachments and manoeuvrability – quite a bit better than my DC04. I really like the ability to switch of the brush bar for hard flooring! Also, I think it’s much, much quieter which is a huge bonus for me. The build quality is also ‘on-a-par’ with the DC04 – which is very, very good. But, and it’s a big but – I have an issue, which is cleaning it. By that I mean the insides obviously. After only 4 uses in a small 4 bedroom home, the machine seems to be clogged up – and this isn’t down to a dirty house! In my view, the DC41 is simply over engineered. Compared to my DC04, there are now more crevices, seals, joins and bits of ‘stuff’ where the dust and hair collects and it’s not that easy to remove. The old DC04 might have been heavier and a lot more basic, but took seconds to clear out the debris and getting it working like new. This DC41 seems to be losing cleaning power already e.g. glitter not being sucked up from carpet very well from the Christmas costumes! I checked the brush bar head & base plate and it’s absolutely full of dust which seems to be clumping together in hard to reach areas and lodged behind rubber seals. It’s got to affect the cleaning hasn’t it? For me, this downside of apparently needing to perform cleaning maintenance on it after ever 4 cleans doesn’t warrant the advantages over the DC04. Unfortunately the worst bit – by far, is the bin. Yes, it might be a button press to open up the lid but so what? The rubbish/dirt just remains inside and you have to get your hands in anyway. Not once has it just all fallen out like in the video! The problem is, when you hoover, static is created so most of the dust and hairs just stick inside even after a good deal of shaking. Worse, there are components in the bin (the main cyclone by the looks of it) which don’t appear to be removable (not by the average home user anyway) and there is plenty of dirt in there which I’ll only be able to remove with a long stick/brush. For example, there are hairs wrapped around the very top of the bin (the cyclone) which I cannot get to – again, these will only build up and then affect suction won’t they? Sorry to harp back to the past again, but the DC04 didn’t have the fancy one-click lid but was SO much easy to clean out. Just to make clear, I am a qualified mechanical design engineer so I hope you’ll understand my views are at least in some parts educated rather than an anti-Dyson consumer. In fact, I wanted to love this product – I’m very proud of Dyson and British engineering but something hasn’t come together properly. My advice Dyson engineers – rethink the bin.Cookers

We bought the first of two DC41 mk2 vacuums to replace our faithful old DC07 Origin mostly because as 2 pensioners with arthritis we were finding carrying the DC07 upstairs. After some consideration we bought a Refurbished DC41 Mk2 from the Dyson Outlet. The first thing that amazed us was that the vacuum was delivered to us within 24hrs.. It arrived in a pristine retail box and there was a small amount of putting parts together. This was very easy as clear details are provided and i probably took more time removing the excellent packing materials than assembling the parts. Now 'Refurbished' is an often abused term. but this machine from Dyson looks like brand new in every way and works fine. After using it for a week we bought a second one. We now have a downstairs one and an upstairs one. The 2nd one again was delivered in under 24 hours and is pristine. The cost of two of these machines at the moment is actually less than that of one at the original prices.. We are very pleased with our purchases and very impressed with Dysons' service. The Cherry on the Cake is that these machines come with a A Genuine2 year Dyson warranty apiece.truesrob

I was fortunate enough to receive this for FREE through a local buy nothing group. After using it, I can say that I would dish out the money for this if I had to purchase it. I have 5 cats that SHED, a lot. They also track litter and food all over my apartment. I have tried so many pet vacuums and none of them have done as great of a job at picking it all up as this vacuum. It seriously amazes me every time I use it! I haven’t experienced any annoying clogging problems like all of my other vacuums, and it picks up literally everything. I don’t have litter bouncing back onto the floor when vacuuming, and my carpet feels almost new once I’ve vacuumed.ashley .s

Previous to buying this DC41 Mk2, I’ve been an owner of the original Dyson DC04 for over 10 years which was still going strong, despite the odd consumable spare being required. On the whole though, it never let me down. I decided this Christmas to treat the house to a present and retire the DC04 for car cleaning duties. Anyway, first impressions were good. Suction, cleaning effectiveness, ease of the wand attachments and manoeuvrability – quite a bit better than my DC04. I really like the ability to switch of the brush bar for hard flooring! Also, I think it’s much, much quieter which is a huge bonus for me. The build quality is also ‘on-a-par’ with the DC04 – which is very, very good. But, and it’s a big but – I have an issue, which is cleaning it. By that I mean the insides obviously. After only 4 uses in a small 4 bedroom home, the machine seems to be clogged up – and this isn’t down to a dirty house! In my view, the DC41 is simply over engineered. Compared to my DC04, there are now more crevices, seals, joins and bits of ‘stuff’ where the dust and hair collects and it’s not that easy to remove. The old DC04 might have been heavier and a lot more basic, but took seconds to clear out the debris and getting it working like new. This DC41 seems to be losing cleaning power already e.g. glitter not being sucked up from carpet very well from the Christmas costumes! I checked the brush bar head & base plate and it’s absolutely full of dust which seems to be clumping together in hard to reach areas and lodged behind rubber seals. It’s got to affect the cleaning hasn’t it? For me, this downside of apparently needing to perform cleaning maintenance on it after ever 4 cleans doesn’t warrant the advantages over the DC04. Unfortunately the worst bit – by far, is the bin. Yes, it might be a button press to open up the lid but so what? The rubbish/dirt just remains inside and you have to get your hands in anyway. Not once has it just all fallen out like in the video! The problem is, when you hoover, static is created so most of the dust and hairs just stick inside even after a good deal of shaking. Worse, there are components in the bin (the main cyclone by the looks of it) which don’t appear to be removable (not by the average home user anyway) and there is plenty of dirt in there which I’ll only be able to remove with a long stick/brush. For example, there are hairs wrapped around the very top of the bin (the cyclone) which I cannot get to – again, these will only build up and then affect suction won’t they? Sorry to harp back to the past again, but the DC04 didn’t have the fancy one-click lid but was SO much easy to clean out. Just to make clear, I am a qualified mechanical design engineer so I hope you’ll understand my views are at least in some parts educated rather than an anti-Dyson consumer. In fact, I wanted to love this product – I’m very proud of Dyson and British engineering but something hasn’t come together properly. My advice Dyson engineers – rethink the bin.Cookers

We bought the first of two DC41 mk2 vacuums to replace our faithful old DC07 Origin mostly because as 2 pensioners with arthritis we were finding carrying the DC07 upstairs. After some consideration we bought a Refurbished DC41 Mk2 from the Dyson Outlet. The first thing that amazed us was that the vacuum was delivered to us within 24hrs.. It arrived in a pristine retail box and there was a small amount of putting parts together. This was very easy as clear details are provided and i probably took more time removing the excellent packing materials than assembling the parts. Now 'Refurbished' is an often abused term. but this machine from Dyson looks like brand new in every way and works fine. After using it for a week we bought a second one. We now have a downstairs one and an upstairs one. The 2nd one again was delivered in under 24 hours and is pristine. The cost of two of these machines at the moment is actually less than that of one at the original prices.. We are very pleased with our purchases and very impressed with Dysons' service. The Cherry on the Cake is that these machines come with a A Genuine2 year Dyson warranty apiece.truesrob

I was fortunate enough to receive this for FREE through a local buy nothing group. After using it, I can say that I would dish out the money for this if I had to purchase it. I have 5 cats that SHED, a lot. They also track litter and food all over my apartment. I have tried so many pet vacuums and none of them have done as great of a job at picking it all up as this vacuum. It seriously amazes me every time I use it! I haven’t experienced any annoying clogging problems like all of my other vacuums, and it picks up literally everything. I don’t have litter bouncing back onto the floor when vacuuming, and my carpet feels almost new once I’ve vacuumed.ashley .s

Previous to buying this DC41 Mk2, I’ve been an owner of the original Dyson DC04 for over 10 years which was still going strong, despite the odd consumable spare being required. On the whole though, it never let me down. I decided this Christmas to treat the house to a present and retire the DC04 for car cleaning duties. Anyway, first impressions were good. Suction, cleaning effectiveness, ease of the wand attachments and manoeuvrability – quite a bit better than my DC04. I really like the ability to switch of the brush bar for hard flooring! Also, I think it’s much, much quieter which is a huge bonus for me. The build quality is also ‘on-a-par’ with the DC04 – which is very, very good. But, and it’s a big but – I have an issue, which is cleaning it. By that I mean the insides obviously. After only 4 uses in a small 4 bedroom home, the machine seems to be clogged up – and this isn’t down to a dirty house! In my view, the DC41 is simply over engineered. Compared to my DC04, there are now more crevices, seals, joins and bits of ‘stuff’ where the dust and hair collects and it’s not that easy to remove. The old DC04 might have been heavier and a lot more basic, but took seconds to clear out the debris and getting it working like new. This DC41 seems to be losing cleaning power already e.g. glitter not being sucked up from carpet very well from the Christmas costumes! I checked the brush bar head & base plate and it’s absolutely full of dust which seems to be clumping together in hard to reach areas and lodged behind rubber seals. It’s got to affect the cleaning hasn’t it? For me, this downside of apparently needing to perform cleaning maintenance on it after ever 4 cleans doesn’t warrant the advantages over the DC04. Unfortunately the worst bit – by far, is the bin. Yes, it might be a button press to open up the lid but so what? The rubbish/dirt just remains inside and you have to get your hands in anyway. Not once has it just all fallen out like in the video! The problem is, when you hoover, static is created so most of the dust and hairs just stick inside even after a good deal of shaking. Worse, there are components in the bin (the main cyclone by the looks of it) which don’t appear to be removable (not by the average home user anyway) and there is plenty of dirt in there which I’ll only be able to remove with a long stick/brush. For example, there are hairs wrapped around the very top of the bin (the cyclone) which I cannot get to – again, these will only build up and then affect suction won’t they? Sorry to harp back to the past again, but the DC04 didn’t have the fancy one-click lid but was SO much easy to clean out. Just to make clear, I am a qualified mechanical design engineer so I hope you’ll understand my views are at least in some parts educated rather than an anti-Dyson consumer. In fact, I wanted to love this product – I’m very proud of Dyson and British engineering but something hasn’t come together properly. My advice Dyson engineers – rethink the bin.Cookers

We bought the first of two DC41 mk2 vacuums to replace our faithful old DC07 Origin mostly because as 2 pensioners with arthritis we were finding carrying the DC07 upstairs. After some consideration we bought a Refurbished DC41 Mk2 from the Dyson Outlet. The first thing that amazed us was that the vacuum was delivered to us within 24hrs.. It arrived in a pristine retail box and there was a small amount of putting parts together. This was very easy as clear details are provided and i probably took more time removing the excellent packing materials than assembling the parts. Now 'Refurbished' is an often abused term. but this machine from Dyson looks like brand new in every way and works fine. After using it for a week we bought a second one. We now have a downstairs one and an upstairs one. The 2nd one again was delivered in under 24 hours and is pristine. The cost of two of these machines at the moment is actually less than that of one at the original prices.. We are very pleased with our purchases and very impressed with Dysons' service. The Cherry on the Cake is that these machines come with a A Genuine2 year Dyson warranty apiece.truesrob

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W

Owned homes for 45 years, probably as many vacs, because I'd buy new ones because the newest and greatest latest vacs weren't so great! Years ago I tried Dyson and Shark. Shark destroyed my rug. When I tried Dyson- the Upright Animal, I knew that was it, my search was over. I added the Upright Compact When the Stick came out- that was it! NO MORE CORDS! I still have the Uprights, but they're barely used, though still working fantastically. I'll pass them on to someone. BUT THE STICK IS AMAZING. I can do my entire 4 level split SINGLE multi room-4 bed, 3 bath, playroom, basement, fam and liv room, sunroom, with various types of flooring: area rugs, hardwood, slate, LVPlanks, tile, and animals, grandchildren,. I've never run out of battery, I use low or medium, mostly medium. . My first V10 was $700. It was worth it, by the time I bought a vac every year or 2, the cost was as much as the Dyson, and they weren't the power nor built as well- those awful belts, bags, etc., constantly taking part for hair, string, removal. If you're on the fence, or deciding between this and the V8 at $50 less(though still a good vac), this is the better deal at $150 off with larger bin, better suction, 3 speed modes, battery status. I'm buying a second at this price!!!skittles2

I have a gorgeous rough coat collie that I have since 12 weeks old, he’s now 6, and I have gone through 5 vacuums in six years, this Dyson is my 6th vacuum. His long hair gets caught on the roller of any vacuum, and after each use, I have to take scissors and cut the hair off of the roller, and not an easy task & time consuming. In about a year, the vacuum no longer works. I read the review on this V10 cordless animal vacuum, and was concerned about review of poor battery life and the vacuum not working properly after a short period of time. My daughter has the V8 and loves it. I ordered the V10, and I have not been disappointed! I have 3 levels in my home, about 1250 square feet total. I can vacuum all 3 levels including stairs with no battery issues. Amazingly, other than a very few strands of the dogs long hair that are easily pulled off the roller, no hair becomes wrapped around the roller. The suction on the lowest setting is very powerful, and I don’t really need to use the higher settings. The vacuum was the easiest one of any I have had (Shark, Bissell) to assemble. The only issue is that the canister part was a bit difficult to remove off the stick handle in order to empty. I am assuming it’s just because the vacuum is new. The other downside is that you must keep your finger on the “on” button, and the vacuum does not stand up by itself. However, for me, these are minor details. I needed a vacuum that was powerful and where the long collie hair does not get wrapped around that roller. Another bonus is that the vacuum is very light weight. I love this vacuum and I am so impressed with it. It was well worth the expense.CleoH

Got it for my mom for Christmas. She's elderly and has been using the same heavy vacuum for over 30 years. It broke down again a month b4 Christmas. I knew what I had to do, get her a Dyson! Best deal I found was at Canadian Tire on boxing day and, the V10 happened to be on sale. As soon she opened it and charged it, I knew I had to try it out. I vacuumed the carpeted living room and I couldn't believe the stuff coming out of the carpets that already looked clean. The way the head articulates, makes it very easy to get around furniture legs and reach deep under couches. Also did a great job on tiles and wood floors. I vacuumed the whole house and the living room twice. When done I still had some juice left and the brush/roller underneath still looked clean and no hairs stuck in it. Next I used the dusting attachment to clean all the drapes, blinds in and around and on top of window sills and doors, inside the house and in the garage. Nope, still going. I then used the same attachment to clean all my electronics, behind tv's, plugs, computers, keyboards etc. Finally, after all this the battery ran out. I am highly impressed with it's suction power, battery life and ease of use. Mom loves the vacuum but, needs two hands to use it. The position of the handle puts too much stress on her tiny wrists and mine. The handle extending towards the top would help with wrist fatigue. Other then that, this is the best do it all vacuum I ever used.Paul

The only good feature of this vacuum is the suction. Also, you do get a great work out using it as it is very heavy. I stupidly bought many of the over-priced attachments, some of which don't even fit, only to find that using them is so cumbersome that I often choose not to. If you want to switch back and forth between attachments and vacuum, you have to hold the attachment hose/wand and the cord in one hand, and the vacuum in the other. There should be some kind of latch to hold the hose when switching, but there isn't. Speaking of the hose, you don't want to get your fingers caught after stretching it because it really hurts. You have to be extra careful to get the vacuum to to click in the upright position, often needing several attempts, or risk dinging your walls when it falls. For the price of the vacuum, Dyson should definitely have a retractable cord. Using the attachment hose requires removing the hook that holds the cord, so it will be completely unrolled (even if you only need a few feet), leaving you with a 20' cord that can and does easily end up tripping you. Did I mention how intensely dislike my Dyson?Jessie

This vacuum has great suction, but if you're expecting your vacuum to last more than 2 to 3 years then don't buy this because it is made from cheap plastics. I've had this vacuum for just over 2 1/2 years and thought it was really great. I use it for about 2 hours per week, so less than 300 hours of total use time. Just noticed this week the whole lower duct assembly has cracked rendering the vacuum completely unusable. This cracking has occurred due to the step in the owner's manual showing you have to bend the vacuum forward in order to get it to lock into the upright position. This forward bending motion puts a lot of stress on the cheaply made plastic connection near the ball. I don't care if Dyson said it is made from the same material in riot gear, and tested for 50,000 hours. It's a poorly designed part subjected to a lot of stress when attempting to lock the vacuum in the upright position. I have contacted Dyson and they are sending me a part to fix the vacuum, but if it's the same cheap junk, I can see it breaking again in another 2 to 3 years. I expect a vacuum cleaner to last a lot longer than 2 years, given the price paid for a Dyson. Dyson really needs to step up and make these parts that are subjected to stresses much more robust. Even when new the handle part of the vacuum seems rather flimsy. I will not be recommending to anyone to purchase a Dyson. Save your money and look elsewhere.StevenTN

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

The first point we we make is that most of the 'positive' reviews are from customers who have not owned one for very long! Wait a couple of years (i.e. until the 'guarantee' has run out!) then see how you feel about it! Like other customers we have read on here – and other review sites – ours starting playing up just after the 2 year guarantee had expired. And like many other 'negative' reviewers it was the 'trigger' that became temperamental at first and has now ceased working altogether – and the machine won't take a charge now either. We called the Support number to be advised that our only option was a replacement "main body assembly" at £85 – but we then got cut-off somehow, so I called back and went through the entire process again to be told that the part we need is not available in stock! But this time we were given another option – have the machine collected to be serviced and repaired as necessary by Dyson for £79 – plus any parts that would be required including the replacement main body assembly at £85! Utterly shameful! For £600 you expect to get something that will be robust and long-lasting. When Dyson were entirely "Made in Britain" they were excellent – but now they are absolute rubbish. This is the second we have had since they are no longer 'British Made' – the first was appalling and we were only drawn to this second one by the fact that we didn't find anything any better when we first looked around and by 'customer reviews' which we now understand are largely written by people who havn't owned one for long enough! Our 2 and a bit year old Dyson v11 is now consigned to 'landfill' (which in itself rankles and we are extremely disappointed about!) – we will take our time this time around to find something better and will NEVER buy a Dyson again!Chris

I have used the V11 for 6weeks. The suction power is very impressive. The suction is better than my corded Miele vacuum cleaner and it is much quieter and way lighter. It has removed far more dirt than the Miele which is only two years old. The V11 has brought vacuuming into the 21st century. The various attachments are easily attached and removed, the machine is light, steers easily over carpets and hard floors. The ‘boost’ setting has huge suction power, which I rarely need to use, the ‘auto’ and ‘economy’ settings are perfectly adequate for 99% of usage. I have a Labrador which moults continuously and the V11 picks up all the dogs hairs without any problem from both carpets and hard floors. The battery is currently more than adequate, I have not yet run it flat, using it in a 3 bed size house. Emptying the bin is very simple and works easily. The floor brush head keeps itself clean, I,e,there are no hairs wrapped around the roller and after 6 weeks it still looks like new. Dare I say it is a joy to use – even the kids are using it because it is so easy to operate !! I’m not impressed by many things and I’ve had Bosch and Miele vacuum cleaners which were both good but, this V11 out scores them hands down, no contest. I would happily go out selling the Dyson V11 as it is such a a convincing machine, I highly recommend it. ( And no, I am not a dyson employee!! ).Geoff

Bought this 2 years ago when I got divorced and my ex wife got the Dyson V8 – and I’m glad she did! This is the best purchase I’ve made since then! This thing is a beast, I have carpets, hardwoods, some vinyl flooring and rugs and this thing adjusts the proper amount of suction needed when it transitions between them automatically. I don’t vacuum my entire house at once, so I’ve never run out of battery power, but even after two years the battery seems to be running strong. I’m not sure how long they usually last, but in other electronics once you hit 2 years it seems the battery usually needs to be replaced. Oh yeah and it comes with more attachments than I’ve ever used. Actually I only use the one big standard one, and the small one for cracks and crevices. The V8 we had to change the main attachment for hardwoods vs carpet. V11, no changes necessary. I don’t review a whole lot, but this one is definitely worth my time. These are expensive no doubt, but in the long run more than worth it! There might be newer better models out now, I don’t know, but this one is amazing. FYI My house is 2600 sq ft, but I usually only vacuum between 500-1000 at a time.Glitch

I purchased this vacuum not even 2 years ago and have already had to call for a warranty. This thing overheats and when attempting to change the filter on the ball… not easy and the cost for new filters is not worth it. It’s almost 70 dollars for two new filters. I understand that clean filters are necessary but why are they so expensive? You can’t wash them like the old dysons because these are enclosed in plastic and would never dry.I have an old upright dyson that never gave me trouble like this one. So although this vacuum had great suction —-It gets so hot when I vaccum that I seriously worry that it is going to start a fire. I have to shut it down repeatedly and let it cool off. I contacted dyson today and I will say their customer service rep was great. I am now waiting for my shipping info to send Vaccum in for warranty work. It is a terrible inconvenience and now I am without a vacuum after purchasing what I thought would be the best. To make matters worse it has to be shipped and can not be repaired locally or so I was told. So disappointed ☹️ I would not purchase this vacuum again.JoyceG

I purchased this vacuum to replaced the thirteen year old Dyson DC17 that finally broke and I could no longer get replacement parts for it. After considerable use I can assure you that this vacuum will impress with it's capabilities. We have three dogs and two cats so pet hair is an issue. This vacuum easily outperformed the DC17 in the pet department picking up pet hair I didn't even know existed. Compared to the DC17 this vacuum is very quiet in use. About half the noise compared to my old vacuum. The collection bin is considerably smaller compared to my old Dyson and requires more frequent emptying but that isn't a big deal. This vacuum comes with a nice assortment of tools but what it doesn't include is the $50 hard surface floor tool. Our home is mostly hardwood and tile downstairs with the exception of the master bedroom so the floor tool was a must. Dyson should include this considering the cost of the vacuum! The other issue is that it is an outright lie to advertise this vacuum as "no filter maintenance" required. Not true! The vacuum has HEPA filters that will need to be replaced about once a year to keep the performance of the vacuum like new. Instead it should be advertised as no pre-filter maintenance required. Overall I would recommend this vacuum. The price is steep but in the end you do get what you pay for in performance. As I said, don't advertise as no filter maintenance when you have to replace filters and for the price Dyson needs to step up and include the hard surface floor tool instead of making it an accessory!budbrande

I've had this vacuum for a while now, it was gifted to us as a wedding gift. The suction is great and the cord is long, however, there are two inconveniences that drive me nuts. #1 it will not pick up any of my cats food as the pieces are "too big"… for this vacuum at least. Our last vacuum we were able to actually raise and lower the deck of the vacuum for different depths of flooring/carpet which was nice because it would suck up the cat food – however the suction on that vacuum was nowhere near as good as the dyson. My 2nd gripe is that if you want to just use the hose you have to undo the ENTIRE cord because of the way its mounted. So, sometimes I just want to get in-between a crevice real quick and have to undo the cord just to wrap it all back up again. Overall great vacuum, it's super easy to take apart and clean too.Rye1031

The only good feature of this vacuum is the suction. Also, you do get a great work out using it as it is very heavy. I stupidly bought many of the over-priced attachments, some of which don't even fit, only to find that using them is so cumbersome that I often choose not to. If you want to switch back and forth between attachments and vacuum, you have to hold the attachment hose/wand and the cord in one hand, and the vacuum in the other. There should be some kind of latch to hold the hose when switching, but there isn't. Speaking of the hose, you don't want to get your fingers caught after stretching it because it really hurts. You have to be extra careful to get the vacuum to to click in the upright position, often needing several attempts, or risk dinging your walls when it falls. For the price of the vacuum, Dyson should definitely have a retractable cord. Using the attachment hose requires removing the hook that holds the cord, so it will be completely unrolled (even if you only need a few feet), leaving you with a 20' cord that can and does easily end up tripping you. Did I mention how intensely dislike my Dyson?Jessie

This vacuum has great suction, but if you're expecting your vacuum to last more than 2 to 3 years then don't buy this because it is made from cheap plastics. I've had this vacuum for just over 2 1/2 years and thought it was really great. I use it for about 2 hours per week, so less than 300 hours of total use time. Just noticed this week the whole lower duct assembly has cracked rendering the vacuum completely unusable. This cracking has occurred due to the step in the owner's manual showing you have to bend the vacuum forward in order to get it to lock into the upright position. This forward bending motion puts a lot of stress on the cheaply made plastic connection near the ball. I don't care if Dyson said it is made from the same material in riot gear, and tested for 50,000 hours. It's a poorly designed part subjected to a lot of stress when attempting to lock the vacuum in the upright position. I have contacted Dyson and they are sending me a part to fix the vacuum, but if it's the same cheap junk, I can see it breaking again in another 2 to 3 years. I expect a vacuum cleaner to last a lot longer than 2 years, given the price paid for a Dyson. Dyson really needs to step up and make these parts that are subjected to stresses much more robust. Even when new the handle part of the vacuum seems rather flimsy. I will not be recommending to anyone to purchase a Dyson. Save your money and look elsewhere.StevenTN

I have been a lifelong user of Dyson vacuums from the very earliest days. I have always thought that they are the best. Sad to say that after 2 years of use I cannot say that about the Animal 2. Just for the record we also have the Dyson V6 Animal which my wife uses because of her Rheumatoid Arthritis. Once a week I will do the heavy duty, top to bottom house clean with the Animal 2. And I don't look forward to it at all. First of all the positives: 1. Fantastic suction 2. I use all of the heads that can be attached to the hose and are excellent for getting into the difficult spots. The negatives: 1. This is a heavy machine. Now I keep myself fit but you get a workout from this machine. Because it is heavy it is not the most manoeuvrable. Somebody like my wife who has RA can forget about using this for more than a minute or two. 2. When using it with the hose when the accessories are attached, the machine does not follow easily and more often than not tips over. It is shocking for doing that. I wouldn't even contemplate using it for the stairs. 3. The hose may be lighter than previous models but honestly does not feel as robust. But so far it has stood two years worth of use. 4. The power cable is sadly far inferior to previous models. It is of cheaper quality and easily gets entangled around the wheels of the vacuum when using the hose and even when using it without the hose. It may be a longer hose (I think) but it gets tangled so easily. All in all, this is one of the worst Dyson's we have had.Andy

Have had this vacuum for about 3 years now and it is still going strong. We have 2 small dogs and 2 cats. I love that it is cordless and easy to get working in any room. I feel it is more on the pricey side and could have been made with less plastic but it hasn't failed on me at all. No breaks or issues. Multiple attachments also make it great for any kind of clean up. It also has a super speed to ensure it grabs up everything. It has great suction and doesn't throw the dirt everywhere. For overall value and quality it is still worth the money.kathaleen .c

I read a lot of reviews before I purchased this product and I have to say they were the deciding factor and, WOW, I was not disappointed! When I placed my order just before Christmas I saw the delivery date was around a week. I received it the very NEXT day! Fantastic service!! I just couldn't understand when unpacking it why it was in completely brand new packaging, box, cellophane the works. When I opened it I was even more delighted. The hoover looks brand new, not a mark or scratch as I was expecting. And oh my, it hoovers like a DREAM!! I felt like an excited kid at Christmas getting a brand new toy and couldn't stop smiling and telling everyone about it!! The listing states that it's refurbished but I cant see how! It is immaculate in every single way and is just perfect. I almost wanted to order another one as a spare! If you're considering buying this, just as I was, then don't hesitate. I am a single mummy and don't have a lot of spare cash and so this was a big gamble for me. It is one of the best purchases I have ever made. True value for money. Thank you Dyson.fast-parts

The worst vacuum I have ever owned. The fully charged battery was not sufficient to even clean our one bed one bath apartment.
Customer service is horrible. The first time I called because of the battery life and the poor suction- despite my warranty the best they would do was email me instructions on how to disassemble it to trouble shoot- do I look like a mechanic? When the vacuum ultimately failed to turn on- I once again called customer service who once again tried to lead me down the DIY road. Ultimately they oh so graciously agreed to let me use my warranty. This is November 10.
Despite verifying my address multiple times on the phone – order 1 shipped to the wrong address and was returned to dyson. Another hour on the phone later and I was able to request they try again- apparently this second order was damaged in transit (they never reached out to me to say so). So call number 3 rolls around, another hour of my life gone- I’m assured that they will send me another vacuum in 3-5 days. Day 5- No vacuum so I call back only to be told that the last agent messed up and indeed never actually placed the order. Today, December 3, take 4, I’m once again being told it will arrive in a week- with no written form of assurance and no option to just get my money back and buy a new vacuum cleaner since it’s been a month at this point. A month without a vacuum or any clarity or solution is absolute trash given the price of this vacuum cleaner. I will never purchase a Dyson again, overpriced hot garbage with customer service as efficient and effective as the DMV.Stephanie McColaugh

Pros: It was noticeable how the rotating brushes really groomed the carpet pile with good suction & is driven by its own motor within the head. The additional accessory; small longer rotating brush used on the stairs without the long poll made a great job of the stairs. Cons: We have just purchased this v8 to replace a v6 animalBoth vacs connections seem not to join rigidly with a bit of play which will eventually put extra stress & would benefit from some kind of rubber grommet between the connecting long poll to tighten both the head & main casing. Also the replacement batteries seem expensive. The charger wire insulation is too stiff & made of some kind of vinyl/inflexible plastic which seems inflexible & eventually splits & uncovers the very thin wires next to the 3 prong plug body, which can then pull away.We have had 5 batteries with the older model & note this new one is the same. They all become split eventually. Needs to be a rubberised material instead.Ian

I got a V7 in Jan 2019. Initially, and for about 1.5 yrs., I thoroughly enjoyed it. Then my housecleaner told me a charge didn't last more than 10 mins. Because I have another plug-in vacuum, I didn't think much of it at the time. Then I hired another cleaner. She brought her own vacuum so it hasn't been used at all since Jan 2022. Just in the last week, I tried to use it and it only lasted about 30 seconds. I had a very good experience with the website and service person on the phone but I have been advised that a new battery is necessary. If that is correct, I must say that I am disappointed in Dyson. I expected better performance from their machine. For a machine that is 3 1/2 yrs. old and only used perhaps 2 years of that (and not solely because I have another machine), I think the battery should last longer. And, if the cost of the battery is 1/4 of the price of the machine, I think that is even more disappointing. And, it's the cost of the battery + shipping. My carpenter husband has battery powered tools, uses them consistently and has never had to replace a battery. That knowledge doesn't help me. Is it possible that the charging station is defective? At any rate, as much as I loved it in the beginning, I'm pretty unhappy at present. I recommended my vacuum to lots of friends at first but now, I would have to tell them the whole story and what to expect.Bren

The Good: The vacuum unit itself is exceptional, with excellent suction, ease of maintenance, run time, and insofar longevity; it competes well with your average full-sized canister vacuums, which is truly impressive given the size of the Dyson. The hype, on this front, is valid. The Bad: However, the well-built central unit is let down by tools and accessories with components made from fragile, heat-molded plastic. Essentially, only the mechanical drive components are made from metal (I think), but everything else is plastic. While Dyson boasts that the main machine body is made from "ABS Polycarbonate" (think: riot shields), the smaller components seem to be made of high-density polyethylene or similar material. Our smaller motorized head unit suffered a breakage in the head-to-guard joint, which should not be the case for a relatively new, seldom used part. The use of brittle plastic in such a high-wear area by the spinning rotor seems at best poor design, at worst planned obsolescence. I understand that full-metal construction is a thing of the past, but "full-plastic" construction is not a viable alternative; some components need to be metal, full stop. The Ugly: Unfortunately, warranty details are misleading as they apparently do not include the tools, and nowhere in the warranty documentation provided was there a distinction between "tools" and the "unit." While I understand that normal wear-and-tear is to be expected and therefore not covered by warranty, I am disappointed with the craftsmanship of a really expensive product that utilizes non-durable heat-molded plastic for high-stress areas, specifically around moving joints. The concern is that having both motorized head units break renders the unit unable to clean carpet or furniture fabric, reducing 90% of its utility, and will cost you ~$200 extra to purchase the new motorized heads. In closing; a great unit overall, but my confidence in the product is let down by the fragility of the core tools and some of the convenient language of the warranty provided. Either warranty everything you produce or make it clear that the warranty only applies to the literal vacuum itself.Marcus_W